Benefits management is the identification of potential benefits, their planning, modeling and tracking, the assignment of responsibilities and authorities and their actual realization as a result of investing in business change. It is usually carried out as a key part of program management; otherwise it needs to operate in the context of a management methodology, such as project management.

Our Benefits management study complements and overlaps investment appraisal in the business case. While investment appraisal provides the justification for the investment, benefits management allows our clients to plan for and achieve the benefits. Since Costs and benefits cannot be viewed in isolation we help plan the benefits management process and the overall investment appraisal together. Benefits management also interfaces with performance management, a means of measurement and management that monitors and reports achievement of outcomes.